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Return Policy:
Meena Medical Equipment Inc will accept the return of any purchased items within one week from the receiving date.
All Items returned must have a Return Authorization Number. You can obtain this number by logging into your Meena Medical Account.
FOR US CUSTOMERS ONLY:
If the purchased item was defective or not in working condition when received, Meena Medical Equipment Inc will accept the retuning of the unit and either replacing it with another one or refund money if agreed, less the shipping cost.
If the item or the box was damaged upon receiving, you must report that with the Shipping Carrier and inform Meena Medical customer service and we will try our best to help you.
Any claims for damaged items or malfunction must be made within 7 days from receiving the item.
If item is returned for any reason other than defect or damaged, the customer will be responsible to pay restocking fee (25 % of the Items Price). Items are not accepted beyond 15 days of purchase.
The customer is responsible for the shipping cost of any item being returned to Meena Medical.
All returned items must be in the same condition received and should be packed good and shipped back to Meena Medical Equipment Inc within less than 15 days of receiving the item with an Return Authorization Number. All shipping costs are always the responsibility of the customer.
For all International Orders:
Purchased items are considered "As-Is" Purchases.
Warranty:
Meena Medical Equipment Inc offers a variable warranty on qualified Items.
The warranty does NOT include:
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Rough handling or miss handling
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Any other tubing, cables or accessories
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Shipping and handling charges
The warranty includes only the unit, for repairing and calibration of the equipment in the event of a malfunction. Coverage is limited to a maximum amount of 25% of the purchased value.
For further information regarding the warranty and the return policy, please contact Meena Medical Customer Service.
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